Public Works & Garbage / Trash Collection

The Village of Sugar Mountain Public Works Department works hard to provide quality, efficient services that meet and support the infrastructure demands of our mountain, and enhance the quality of life for our residents, businesses and visitors through the construction, operation and maintenance of a safe, effective and aesthetic physical environment.

They accomplish this mission through the following core services:

  • Providing and maintaining an efficient system of roads and pathways made safe and easily accessible by those that travel on them.
  • Maintenance of the Village’s landscaped medians and public rights-of-way.
  • Providing street maintenance, curb and gutter construction and repair, storm drainage maintenance, snow removal, and maintenance of road signs and markings.

The Village of Sugar Mountain provides trash collection services to all Sugar Mountain taxpayers. Dumpster service is contracted through Republic Services and The Village of Sugar Mountain Public Works Department provides residential service. All trash must be bagged because we only have an “open bed” truck to transport the trash to the landfill. Current schedule for trash pick-up is on MONDAYS and THURSDAYS beginning 8:00 a.m. Collection will move to the following workday if a Holiday falls on a Monday or Thursday.

HOLIDAYS: New Year’s Day, Martin Luther King Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Thursday & Friday, Christmas Eve & Day

Christmas Week 2023: The Village Hall will be closed for the upcoming Holidays on Monday, Dec 25, Tuesday, Dec 26 and Mon, Jan 1. Trash will be collected on: Tue, Dec 26; Thurs, Dec 28; Tues, Jan 2; Thurs, Jan 4.
The normal Monday and Thursday collection will restart on Monday, January 8th. The Convenience Center located at 100 Sugar Ski Drive is open 24/7 for bagged household trash only. The Avery County Collection Sites are scheduled to be closed on Sat, Dec 23; Mon, Dec 25, and Mon, Jan 2.

Bear Alert: Each homeowner is responsible for preventing bears from accessing trash as a food source. Make sure your curbside bin or can is truly Bear Proof (read more)! Trash pick-up starts at 8:00 a.m. on Monday and Thursday Mornings. It is very important that you DO NOT place your trash out until Monday or Thursday Morning! If you are renting your home, it is your responsibility to inform your renters of this policy. If your renters leave the trash out overnight and/or on a non trash pick-up day, you will receive a fine under the nuisance ordinance.

266 Norwood Hollow Road, Banner Elk, NC (At corner of Dick Trundy Lane, across from Village Hall)

Drop off household trash and recycling. Commingled or mixed recycling (plastic, aluminum, cardboard, mixed paper and steel cans) all can be mixed and placed in one container. Glass is kept separate. Additionally the site take furniture, scrap metal and white goods (refrigerators, stoves, water heaters, and all others appliances). Only small quantities of wood waste is accepted.
Open 5 days a week, closed Wednesdays & Sundays & holidays
Monday, Tuesday, Thursday & Friday 6:30 am – 6:30 pm
Saturday 8:00 am – 6:00 pm

If you need to deposit trash at other times, the Village of Sugar Mountain offers a collection site at 100 Sugar Ski Drive (at Sugar Ski & Country Club) near SugarTop. There’s also a small trash house on Briarcliff Road near Slope View Road (about 1/3 of a mile off Sugar Mountain Drive).

Commercial waste must use the landfill at 2175 Brushy Creek Rd. Spruce Pine NC. 28777.  Read more on the Avery County Solid Waste website.

The Avery County Solid Waste Department is currently collecting electronics at 269 Vale Road, Newland on the second and fourth Saturdays of every month. This is in compliance with the Session Law 2010-67 that mandates all electronics be recycled and to not be placed into landfills. The list of electronics taken are: All televisions, computer monitors, computer towers, keyboards, mice, and printers. They also collect vacuum cleaner, DVD players, VHS players and stereo components. The hours of operation are from 9:00 a.m. to 2:00 p.m. There will be someone to help with the electronics at the designated time. If you have a large television, please bring help to unload. They are located behind the Avery County Board of Education and bus garage (775 Cranberry Street). Please do not leave your electronic devices outside the building. Any questions, call 828 737-5420.

Avery County Household Hazardous Waste Collection Day
August of each year
This one day event free of charge is for all Avery Country residents. Location is behind the Avery County Board of Education (775 Cranberry St, Newland). Look for signs. Collection includes pesticides, herbicides, paint, paint strippers, stains, petroleum products, glues, adhesives, drain openers, batteries, gas, oil and antifreeze. No electronics (bring that the 2nd and 4th Saturdays). No commercial waste.

Leaf Collection
Leaf collection shall be considered to be leaves collected from a residential property located within the limits of Sugar Mountain and shall consist of a property’s maintained yard only and not surrounding areas of the property.

The Village of Sugar Mountain Public Works Department will collect your bagged leaves as follows:
Leaves shall be placed in plastic bags or 30-gallon paper lawn and refuse bags and shall contain only leaves, shall not weigh over 25 pounds, and shall be placed as close to the street as possible without being on street itself or in a ditch.

Bags which are found to contain brush, stumps, trash or any other material will not be picked up and shall be the homeowner’s responsibility to handle proper disposal.

Brush Removal
Brush removal shall consist of yard trimmings from bushes and other types of ornamental plants. No brush longer than 10 feet in length and 4 inches in diameter will be picked up and shall not consist of any tree stumps, logs or anything requiring special equipment for removal.

The Village of Sugar Public Works Department will collect your brush as follows:

Large Load Pick Up – A large load is considered to be anything larger than 4Lx4Wx3H but no more than 10Lx4Wx4H. The Public Works Department will provide free of charge one large load pick up in the spring and one large load pick up in the Fall. Additional pick-ups can be arranged but will be the responsibility of the homeowner to pay the Clerk at the Village Hall for the cost of labor, disposal of and fuel to transport brush by our Public Works Department to landfill. All large loads must be scheduled in advance as follows: Call by Noon on Wednesdays for a Friday pick up and Noon on Fridays for a Monday pickup. Property owner may be required to submit a deposit to be held by the Village Clerk should additional loads be required. Deposit will be returned to homeowner minus any additional costs incurred which will be determined by Director of Public Works.

Small Load Pick Up – A small load is considered to be any brush pile under 4Lx4Wx3H. Regular pick up service for small loads will be offered to each property owner at no cost. Calls for small loads would be appreciated.

It is not the intention of this Policy that the Village serve as a tree service to dispose of brush and debris from the removal of trees on private property by a private contractor hired by a property owner. It will be the responsibility of any private contractor hired by the property owner or resident to properly dispose of all brush and debris.

Please contact The Village Hall at 828-898-9292 to arrange for your pick up as outlined above, to report any tree damage due to storms or to ask any questions about this policy.

Please be advised that the Public Works Department reserves the right to determine and report load quantities and abuse of this policy to the Village Manager.

Village Hall (828) 898-9292
Public Works (828) 898-5822
Avery County Solid Waste (828) 737-5420